Privacy Policy

Last updated: March 27, 2026

At COZYROC LLC, we recognize that privacy matters. This Privacy Policy explains how COZYROC LLC ("COZYROC", "we", "us", or "our") handles personal information in connection with the COZYROC Pygmy web app and related public web pages (collectively, the "Service"). If you have questions about this Privacy Policy, please contact us through our website or write to COZYROC LLC, 1900 French Dr, Raleigh, North Carolina 27612 USA.

1. Information we collect and how we use it

Information you provide. If you contact us, request support, send feedback, or otherwise communicate with us, we may receive information such as your name, email address, organization, and the contents of your message. We use that information to respond to you, provide support, and improve the Service.

Files you open in Pygmy. In normal use of the web app, the SSIS files and package content you open are processed locally in your browser session. They are not uploaded to COZYROC simply because you use the viewer. If you separately choose to send files, screenshots, or package details to us through support or feedback channels, we will handle that information as part of your request.

Usage, device, and log information. Like most websites, we and our hosting or service providers may receive technical information such as IP address, browser type, device information, referring pages, visited pages, timestamps, and diagnostic log data. We use this information for security, service operations, troubleshooting, and measuring website performance and usage.

Cookies, analytics, and similar technologies. The Service may use cookies, browser storage, and similar technologies for functionality and measurement. For example, the website currently uses browser storage for simple UI state and may use third-party services such as Google Analytics and OpenWidget to understand site usage, operate support or feedback features, and improve the user experience.

2. Information sharing

We do not sell your personal information. We may share information with trusted service providers that help us operate, secure, host, analyze, or support the Service, subject to appropriate contractual or confidentiality protections. We may also disclose information if we believe disclosure is reasonably necessary to comply with law, enforce our terms, detect or prevent fraud or security issues, or protect the rights, property, or safety of COZYROC, our users, or others. If COZYROC is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction subject to applicable law.

3. Information security

We use reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, loss, misuse, or alteration. No method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

4. Data retention and integrity

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operations, support, compliance, dispute resolution, and security. We also take reasonable steps to keep personal information accurate, complete, and current, but we depend on users to provide updates or corrections when needed. Content that you load into the web app for viewing remains under your control and, in normal use, stays within your local browser context rather than being stored by COZYROC.

5. Accessing and updating personal information

Where applicable law gives you rights to access, correct, delete, restrict, or object to our processing of your personal information, you may contact us to submit a request. We may need to verify your identity and may limit or deny requests where permitted by applicable law.

6. Changes to this policy

This Privacy Policy may change from time to time. We will post any updates on this page and revise the "Last updated" date above. Material changes will apply from the date they are posted unless a different effective date is stated.

7. Contact

If you have questions or concerns about this Privacy Policy or our handling of personal information, please contact COZYROC through www.cozyroc.com or write to COZYROC LLC, 1900 French Dr, Raleigh, North Carolina 27612 USA.